Receptionist - 101 - Vancouver
1205 E 7th Ave, Vancouver, BC V5T 1R1, Canada
Req #1333
Thursday, April 15, 2021
POSITION: Receptionist
JOB STATUS: Permanent; Full-time
LOCATION: Vancouver Shelter
CLASSIFICATION: CUPE Local 1622
WAGE: $20.25 per hour
CLOSING DATE: April 22, 2021 (Midnight EST)
The BC SPCA is currently recruiting for a bright and energetic person to join our Vancouver shelter team as Receptionist. The Receptionist is the first point of contact for visitors and guests and is responsible for the front reception area as well as managing all front desk calls. This position also provides administrative support to ensure that services are provided in an effective and efficient manner
You are highly organized and personable, as this position requires daily interaction with internal and external staff and visitors. You have excellent customer service skills and previous receptionist experience is preferred. You have good computer skills, the ability to multi-task, an excellent attitude and a good sense of humour. You care deeply about animals and uphold the highest animal care standards. Under the direction of the Branch Manager, your receptionist experience will assist you to:
• work collaboratively with others to maintain the entire physical plant in a clean, sanitary and efficient manner on an ongoing basis
• ensure a satisfactory level of response to all relevant needs and inquires, balancing the priorities at high traffic times
• treat the animals humanely, with compassion and concern, and transmit these values to others both on and off the job
• receive animals at the counter from the public in an appropriately friendly and understanding manner
• examine all in-coming animals in order to determine and record the general health and condition
• examine stray animals, thoroughly checking each for tattoos and clues to ownership, and persistently try to locate the owners of stray animals by placing advertisements in the appropriate newspaper(s) and by following up each and every clue to ownership that may exist
• handle the animals in the best possible manner and follow appropriate procedures in accordance with the relevant statute, policy or instructions
• willingly help co-ordinate the supporting work of volunteers, in the spirit that we all work together for the benefit of all animals
• be responsible for communicating service needs to Animal Control Officers on the road.
• maintain office records accurately as directed by the supervisor
• honestly and accurately receive monies on behalf of the Shelter in accordance with Shelter procedures
• maximize Shelter revenues especially in the areas of merchandise and donations
• perform other duties as may be required
To succeed in this role you must have:
• high school diploma or equivalent
• demonstrable interest in all aspects of animal welfare
• knowledge of the geography of the Branch’s warrant area in general and the Shelter’s warrant area
• excellent communication skills both verbal and written
• sound knowledge of animals, their breeds, characteristics and more common diseases
• ability to work as a team player and demonstrate well-developed interpersonal skills
• basic computer skills sufficient to deal effectively with the necessary front office routines
• ability to prioritize demands upon time
• familiar with working in a union environment an asset
• Philosophical harmony with the mission, vision, and strategic direction of the BC SPCA
• The animals in our care require attention seven days a week, must be flexible and able to work weekdays, weekends and statutory holidays
You are highly organized and personable, as this position requires daily interaction with internal and external staff and visitors. You have excellent customer service skills and previous receptionist experience is preferred. You have good computer skills, the ability to multi-task, an excellent attitude and a good sense of humour. You care deeply about animals and uphold the highest animal care standards. Under the direction of the Branch Manager, your receptionist experience will assist you to:
• work collaboratively with others to maintain the entire physical plant in a clean, sanitary and efficient manner on an ongoing basis
• ensure a satisfactory level of response to all relevant needs and inquires, balancing the priorities at high traffic times
• treat the animals humanely, with compassion and concern, and transmit these values to others both on and off the job
• receive animals at the counter from the public in an appropriately friendly and understanding manner
• examine all in-coming animals in order to determine and record the general health and condition
• examine stray animals, thoroughly checking each for tattoos and clues to ownership, and persistently try to locate the owners of stray animals by placing advertisements in the appropriate newspaper(s) and by following up each and every clue to ownership that may exist
• handle the animals in the best possible manner and follow appropriate procedures in accordance with the relevant statute, policy or instructions
• willingly help co-ordinate the supporting work of volunteers, in the spirit that we all work together for the benefit of all animals
• be responsible for communicating service needs to Animal Control Officers on the road.
• maintain office records accurately as directed by the supervisor
• honestly and accurately receive monies on behalf of the Shelter in accordance with Shelter procedures
• maximize Shelter revenues especially in the areas of merchandise and donations
• perform other duties as may be required
To succeed in this role you must have:
• high school diploma or equivalent
• demonstrable interest in all aspects of animal welfare
• knowledge of the geography of the Branch’s warrant area in general and the Shelter’s warrant area
• excellent communication skills both verbal and written
• sound knowledge of animals, their breeds, characteristics and more common diseases
• ability to work as a team player and demonstrate well-developed interpersonal skills
• basic computer skills sufficient to deal effectively with the necessary front office routines
• ability to prioritize demands upon time
• familiar with working in a union environment an asset
• Philosophical harmony with the mission, vision, and strategic direction of the BC SPCA
• The animals in our care require attention seven days a week, must be flexible and able to work weekdays, weekends and statutory holidays
How to apply:
If you are interested in becoming a part of our Vancouver team and are legally entitled to work in Canada, we would like to hear from you. Help us make a difference. Click on apply now or use the link: https://spca.bc.ca/about-us/careers/
We welcome diversity, value differences, and foster inclusion in our employment practices. We invite applications from all qualified individuals who are philosophically aligned with our mission and guiding principles.
We thank you for your interest in the BC SPCA, however; only candidates selected for an interview will be contacted. No telephone calls please.
If you are interested in becoming a part of our Vancouver team and are legally entitled to work in Canada, we would like to hear from you. Help us make a difference. Click on apply now or use the link: https://spca.bc.ca/about-us/careers/
We welcome diversity, value differences, and foster inclusion in our employment practices. We invite applications from all qualified individuals who are philosophically aligned with our mission and guiding principles.
We thank you for your interest in the BC SPCA, however; only candidates selected for an interview will be contacted. No telephone calls please.
Other details
- Pay Type Hourly
- Hiring Rate $20.25
- Required Education High School
This posting is inactive.
- 1205 E 7th Ave, Vancouver, BC V5T 1R1, Canada