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Product Designer

Equitable Bank, 30 St. Clair Ave West, Suite 700, Toronto, Ontario, Canada Req #1062
Wednesday, October 21, 2020

Canada's Challenger Bank™

Equitable Bank manages over $34 billion in assets and is a wholly-owned subsidiary of Equitable Group Inc. It was founded in 1970 as The Equitable Trust Company and has become Canada’s ninth largest Schedule I bank. Equitable Bank offers a diverse suite of residential lending, commercial lending, and savings solutions, including high-interest savings products and GICs.

At Equitable, we have no doubt that financial services are changing. Consumers increasingly prefer to interact remotely through digital channels and are less likely to visit brick and mortar locations. That’s why we launched EQ Bank in 2016. Its approach to simple and convenient banking makes it a strong contender in the industry. We believe there’s an opportunity for something different, to provide better service and a better deal for our customers through digital banking.

Title:                    Product Designer

Department:     Digital Banking

Reports To:        Senior Product Designer


Purpose of the Job


The Product Designer supports the Senior Product Designer, playing a key role on specific projects, accountable for translating business strategy into a functional, best in class digital experiences. The role is a Human Centered Design expert taking broad ideas and using research and insight to craft high fidelity deliverables ready for development. The ideal candidate thrives on representing design in fast-passed, cross-functional, agile environments. They are well versed in modern design tools and methods, able to read, understand and augment business requirements, and define all aspects of product UX. They hit the ground running, take initiative, and inspire confidence by showing the art of the possible, then deliver thorough UX specifications to various audience.



Main Activities:


  • Drives business value through design activities on specific project teams and crafts innovative experiences for customers
  • Leads end-to-end product design process, from discovery to delivery, acting as voice-of-customer and advocating for progressive UX
  • Defines and iterates Journeys, Service Design, Vision Boards, User Flows, Wireframes, Prototypes, and High-fidelity screens
  • Delivers wireframes and high-fidelity screens for responsive web/browser and Mobile App (Android mobile, iOS mobile)
  • Crafts project specific UX for Desktop and Mobile App paradigms, uncovering and defining opportunities for each
  • Uncovers Moments of Truth that create value for customers and build experiences that amplify them, looks for opportunities across other products and features
  • Facilitates discovery sessions, collaborative workshops, design reviews and check-ins with stakeholders
  • Initiates research cycles and supports researchers in crafting scripts, research artifacts, analyzing data, and making recommendations
  • Collaborates with Product Managers, Designers, Researchers, and Engineers to create deep product understanding and build innovative solutions
  • Speaks up for design needs and product quality during Scrum ceremonies, demos, and project meetings
  • Leverages existing components and patterns within the EQ Bank Design System while contributing to its continual evolution



Knowledge/Skill Requirements:


  • 5+ years of experience in a Digital UX, Interaction or Product Design roles building and shipping products, preferably built from ground up
  • Varied academic backgrounds are welcome including UX, Design, Information System Design, Psychology, Architecture 
  • Extensive experience with complex, transaction and interaction-heavy, multi-platform ecosystems, balancing business strategy, data, and user needs
  • At-scale thinker, starts with big picture and designs the end-to-end experience, including workflows information architecture, user journeys, concept sketches to high fidelity designs
  • Mobile-first mindset and ability to differentiate between desktop and mobile paradigms, behavioral nuances, constraints, and capabilities
  • Understanding of client-side and backend frameworks, application interface architecture, and negotiating feasible front-end UI solutions
  • Hands-on experience in design research methods and ability to collaborate with research team
  • Independent problem solver, creative, open minded, able to pivot, explore, and experiment
  • Practiced in design and project management tools, including Figma, Invision, Zeplin, Jira, Confluence.




Examples of past work featuring UX and process artifact. Cohesive case studies are ideal.

(Please share a link to site or document).

Equitable Bank is an equal opportunity employer and encourages applications from all qualified candidates.  Accommodations are available on request for candidates taking part in all aspects of the selection process. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position

Other details

  • Job Family Equitable Bank
  • Pay Type Salary
  • Equitable Bank, 30 St. Clair Ave West, Suite 700, Toronto, Ontario, Canada