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  • Brantford, ON, Canada
    Req #306
    Friday, March 5, 2021
    Position OverviewThe Customer Service Technician will execute and address items on the warranty work orders in accordance with Empire Communities’ policies in a timely manner, assuring standards are met in every assigned task and in strict accordance to the Health and Safety Act.   Key Functions & DutiesIdentifies, performs required deficiency repair work on homes based on pre-closing reports to quality standards prior to Homeowner possession Completes any and all work in an efficient and highl ... More
  • Vaughan, ON, Canada
    Req #304
    Friday, March 5, 2021
    Position Overview:The Customer Care Associate is responsible for establishing and managing relationships with customers during the pre-sales and closing period, as well as providing key milestones in the construction process to ensure the highest level of customer experience.   Key Functions & Duties:Responsibilities of this position include, but are not limited to: Manage phone call/email inquiries with customers during the home pre-close experience for both Low Rise and High-Rise Division (are ... More
  • Brantford, ON, Canada
    Req #303
    Friday, March 5, 2021
    Position Overview: The Customer Service Manager is responsible for managing the day-to-day operations of warranty service and homeowner requests as part of achieving customer satisfaction. Oversee the Customer Service Representatives in a low rise residential community. Provides guidance and support to field Customer Service team and oversees coordinated service repair work on homes in conjunction with construction, based on pre-occupancy and after sales service. Resolve escalated purchaser ... More
  • Stoney Creek, Hamilton, ON, Canada
    Req #296
    Wednesday, March 3, 2021
    Primary Objective: Scheduling, coordinating, and overseeing the activities of Trade teams from drywall stage to closing stage of the house.   Key Functions & Duties: Scheduling and coordinating Trade teams. Overseeing activities that take place during the construction process. Obtain labor requirements from Site Superintendent and coordinate to sign on laborers when required Allocate tasks to laborers daily according to the Site Superintenden ... More
  • Stoney Creek, Hamilton, ON, Canada
    Req #297
    Wednesday, March 3, 2021
    Primary Objective:   Supervise the complete construction process of the houses and oversees all of the operations that take place on the construction site.   Key Functions & Duties: Overseeing construction operations on the house units Ensuring required equipment, materials and other resources are available on site as required to meet project specifications Assisting management in projecting schedules and costs in order to prepare detailed proje ... More
  • Caledonia, ON, Canada ● Hagersville, ON N0A, Canada ● Niagara Falls, ON, Canada ● Niagara-on-the-Lake, ON, Canada ● Stoney Creek, Hamilton, ON, Canada
    Req #178
    Monday, August 17, 2020
    POSITION OVERVIEWThe Site Administrator/Clerk will provide assistance as required by the Site Superintendent(s) KEY FUNCTIONS & DUTIES Responsibilities of this position include, but are not limited to: Direct and supervise site staff and trade labour force as mandated by Site Superintendent(s) Maintain daily construction log in conjunction with Site Superintendent(s) Prepare and maintain various communication/documentation with head office and site Prepare and maintain various files for purcha ... More