Gateway Platform Administrator / Developer

Immigrant Services Calgary, 1200, 910 7Ave SW, Calgary, Alberta, Canada Req #148
Tuesday, January 19, 2021
Immigrant Services Calgary is a non for profit immigrant serving agency established in 1977. ISC's mission is to be a comprehensive settlement agency working together with immigrants and their families to make Canada home. ISC is looking for individuals who appreciate the valuable contributions immigrants make to Canada, and understand and share our values of  being passionate, accountable and ethical leaders in settlement services. We believe that people come first. We are committed to quality services for a diverse Canadian community.

Job Description:


The Gateway project began in 2020 and is a community-based initiative focused on improving the system that immigrants access upon arriving in Calgary, by improving coordination between agencies, reducing duplication of efforts, and facilitating the clients’ navigation of the system of social services.


ISC is seeking to contract an experienced Salesforce Administrator (Implementation Specialist/ Gateway Platform Administrator) to support the Gateway team in the implementation and maintenance of a new Salesforce application used for all aspects of the newcomer assessment and referral process. This role is expected to work 37.5 hours per week from Monday to Friday; however, there will be times early morning or evening work is required to meet deadlines.



The Gateway Platform Administrator works as part of a dynamic, multidisciplinary team of professionals dedicated to revolutionizing the immigrant serving sector in Calgary and Alberta. 

Gateway Platform Administrator is responsible for the day to day operation of the Gateway Salesforce instance including the configuration and customization of the application. In addition, the Gateway Platform Administrator is responsible for the governance and administration of the database, dashboards and reporting as well and regular routine administration tasks.



Knowledge, Skills and Abilities

  • Ideal candidate is experienced in Salesforce with preference given to the following skills and experience

    • Salesforce administration

    • Salesforce development

    • Experience in design and development of Salesforce apps

    • Ability to lead technical discussions with technical team and stakeholders

    • Ability to understand and translate user requirements, business needs into development plans and implementation

    • Experience in developing Apex design patterns, Aura Framework and Lightening web components

    • Experience of regular Salesforce administration and maintain ace tasks such as user management, layout design, reporting, profile management

  • Extensive programming experience in web focused programming languages including JavaScript, Python, PHP, Salesforce Apex / Visualforce

  • Extensive experience in developing with HTML, CSS

  • Extensive experience in web development frameworks including WordPress, .NET

  • Experience in data driven reporting, analytics and dashboard creation using Spitfire, PowerBI or similar an advantage

  • Strong knowledge and experience in database applications with a focus on MS SQL and MS SQL Server, MySQL

  • Strong data and database design experience including normalizing and aggregating data from multiple sources

  • Experience with any of the following considered preferred: Azure data platform, Salesforce data platform, Oracle platform.

  • Strong knowledge and experience in use advanced use of Excel for reporting, mining data

  • Experience in working with learning management systems such Moodle an asset

  • Knowledge of web hosting technologies and platforms (Azure, AWS) an asset

  • Excellent English language written and verbal communication skills

  • Excellent interpersonal and organizational skills

  • Willing to work remotely and in person as needed

  • Available to work occasional evenings and weekends during peak periods  


  • Degree/Diploma in Computer Science or related discipline (or equivalent experience)

  • Salesforce certification in administration and or  developer in progress (ADM 201)

  • 2+ years’ experience in developing dynamic database drive customer facing web applications


Application Deadline: Until suitable candidate is found.

Thank you for your interest. Due to the high volume of applicants, only candidates short-listed will be contacted. No phone calls or visits please.

Other details

  • Pay Type Salary
  • Immigrant Services Calgary, 1200, 910 7Ave SW, Calgary, Alberta, Canada