Concierge - Bellhop
The Bellhop must provide exemplary customer and porter service as they are the first interaction guests have with the hotel.
Duties & Responsibilities
Ensure driveway and entrance are clean and clear of garbage, dirt, snow and ice.
Greet guests upon arrival, open doors and inform them about parking options and procedures
Control in-coming and out-going traffic
Correctly identify stored bags
Bring baggage up to guests rooms and retrieve them when requested
Properly label tour baggage and deliver & retrieve at specified times
Deliver packages to guest rooms or respective departments
Take and retrieve luggage carts as required
Park cars and retrieve cars as per request, parking with due diligence and care
Work scheduled overnight shifts as required
Be knowledgeable of the Hotel, all its outlets, its layout and services.
Be knowledgeable of Banff National Park, activities and dining options.
Lifting 100lbs maximum
Frequent lifting and/or carrying up to 50lbs
Requires significant walking/standing
May involve sitting with pushing and pulling of arm and/or leg controls
Needs to possess acceptable vision levels due to driving requirements
- Grade 12 or equivalent
- Valid Alberta Class 4 Driver’s License & Clean abstract
- Previous hotel or customer service experience an asset
Working knowledge of Microsoft Word & Outlook
Strong ability to prioritize and multitask
Vigilant driving habits
Strong Communication & Customer Service Skills
You can learn more about what to expect as a Rimrock employee here.
- Pay Type Hourly
- Travel Required No
- Required Education High School
- Job Start Date Friday, October 2, 2020
- The Rimrock Resort Hotel, 300 Mountain Avenue, Banff, Alberta, Canada